Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we protect it.
Who We Are: HelpOne Foundation ("we", "us", "our") is a Section 8 Non-Profit Organisation registered in India. Our website is https://helponefoundations.org. This Privacy Policy applies to all personal data collected through our website, donation forms, membership registration, and event participation. By using our website, you consent to the practices described in this policy.
We collect information only when it is necessary for our charitable work. The types of data we may collect include:
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, photograph | Membership registration |
| Contact Data | Mobile number, email address, postal address | Donation, membership, contact forms |
| Financial Data | Donation amount, transaction/UTR ID, payment mode | Donation form |
| Tax Data | PAN number | When requesting 80G certificate (optional) |
| Technical Data | IP address, browser type, pages visited, device type | Automatically via website analytics |
| Communication Data | Messages sent via contact form or WhatsApp | When you contact us |
We do NOT collect: Aadhaar number, bank account passwords, credit/debit card numbers, CVV, OTPs, biometric data, or any sensitive personal data beyond what is listed above.
We use the information we collect only for the following legitimate purposes:
We will never use your data for: Selling to third parties, targeted advertising, political campaigning, spam, or any purpose unrelated to our charitable mission.
We process your personal data under the following legal bases as per the Information Technology Act, 2000 and applicable data protection norms in India:
HelpOne Foundation does not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:
All third parties with whom we share data are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.
While we take all reasonable measures to protect your data, no internet transmission is 100% secure. In the unlikely event of a data breach, we will notify affected individuals as required by law.
We retain your personal data for the following periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Donation Records | 7 years | Income Tax Act compliance (80G/12A) |
| Membership Records | 5 years after expiry | Regulatory compliance |
| Contact Form Messages | 1 year | Grievance resolution |
| Website Analytics (Technical Data) | 12 months | Website improvement |
| 80G Certificate Records | 10 years | Income Tax Department requirements |
After the retention period, your data will be securely deleted or anonymised.
Our website uses minimal cookies and browser storage:
We do not use advertising cookies, cross-site tracking cookies, or third-party profiling tools. You can clear your browser's localStorage and cookies at any time through your browser settings.
As a data subject, you have the following rights regarding your personal information:
Request a copy of the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to legal retention requirements)
Object to processing of your data for communications or analytics
Request your data in a portable, machine-readable format
Withdraw consent for communications at any time
To exercise any of these rights, email us at INFO@helponefoundations.org with your name, contact number, and the specific right you wish to exercise. We will respond within 30 days.
HelpOne Foundation's website is not directed at children under the age of 18 years. We do not knowingly collect personal data from minors. Donations and memberships require the user to be 18 years or older.
If you believe a child has provided personal information to us without parental consent, please contact us immediately at INFO@helponefoundations.org and we will delete such information promptly.
Our website contains links to third-party platforms including:
HelpOne Foundation is not responsible for the privacy practices of these external platforms. We encourage you to review their individual privacy policies before engaging with them.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes:
We encourage you to review this policy periodically to stay informed about how we protect your information.
For any privacy concerns, data access requests, or complaints regarding this policy, contact our designated Grievance / Data Protection Officer:
đ Name: Mr. Shivam Singh (President)
đ Phone / WhatsApp: +91-9999479696
âī¸ Email: INFO@helponefoundations.org
đ Address: 40, Mansarovar Colony 2, Bulandshahr, Uttar Pradesh â 203001, India
âąī¸ Response Time: Within 30 days of receiving your request
